From the get-go they were friendly, professional and kept me informed at all times. Their shipping process was very simple and efficient. As soon as the inspection had been done they called me to discuss repair options, and were very clear and pragmatic about the different choices.
I don’t give praise readily (because I generally don’t think it’s deserved!) but they really surpassed my expectations in every way. I can’t recommend them highly enough based on my experience with them. Absolutely fantastic service. Greg Watson
Many thanks to John & the team for the fantastic repair, service & turn around on my Gradient Golden 2. The friendly reception & the lifts to & from Hope. I have a wing now that is handling properly for the first time since I bought it 2nd hand 3 years ago. I have learnt a valuable lesson as well. If you buy 2nd hand & the wing has no evidence of a recent service, get it checked. Thanks again Aerofix Tim K-Moore
Brilliant service! Wasn’t sure where to send my wing, so I phoned around, Aerofix had plenty of time for me over the phone, answered all my questions and could get my wing back to me quickly. They didn’t disappoint. Sent my wing off on Monday and got it back on Friday! It’s all re-trimmed and has a clean bill of health. The guys answered all my emails promptly and I’ll definitely use them again. (And send my wing off to them for branding next year) Barry Rood
I sent my wing in with much trepidation and in the hope that all would be well. I received perfect communication throughout the process, a very efficient courier return service, and a very detailed and reassuring service report.
It’s safe to say that my flying is really going to benefit from this because knowing that my wing is in perfect condition and will handle anything I throw at it is simply one less thing to worry about while I’m in the air.
I got a lot of useful advice from John on the telephone when booking my glider in for a repair and service. He gave me a range of options to suit my budget. And then Theo conducted the work efficiently and professionally. All for a decent price, thanks guys! Elwood C Badger
I recently ordered a replacement line and Matt was very helpful and quick to ascertain the correct line weight from the manufacturer. I received the new line in a couple of days. Happy days! Alex ‘Colby’ Colbeck