From the get-go they were friendly, professional and kept me informed at all times. Their shipping process was very simple and efficient. As soon as the inspection had been done they called me to discuss repair options, and were very clear and pragmatic about the different choices.
I don’t give praise readily (because I generally don’t think it’s deserved!) but they really surpassed my expectations in every way. I can’t recommend them highly enough based on my experience with them. Absolutely fantastic service. Greg Watson
Brilliant service! Wasn’t sure where to send my wing, so I phoned around, Aerofix had plenty of time for me over the phone, answered all my questions and could get my wing back to me quickly. They didn’t disappoint. Sent my wing off on Monday and got it back on Friday! It’s all re-trimmed and has a clean bill of health. The guys answered all my emails promptly and I’ll definitely use them again. (And send my wing off to them for branding next year) Barry Rood
Well, having met the team only over the phone they were instructed with a huge task, harness and wing hit a power line and felt 82 feet into the rocks, after surviving such a milestone, the equipment got quite personal to my heart. the supair altirando3 was teared and cut apart by rocks and medics as well as the wing burned to hell upon power line tenderness. Aerofix did the recovery in a marvelous professional way, easy to say like new conditions. What a great experience the team delivered. A role model for all corporations in terms of customer service and professionalism. Wish others just color of Aerofix at some time. Big Thank you from Munich!! Bernd Schneider
I got a lot of useful advice from John on the telephone when booking my glider in for a repair and service. He gave me a range of options to suit my budget. And then Theo conducted the work efficiently and professionally. All for a decent price, thanks guys! Elwood C Badger